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Featured Blogs

  • Chun-ling Woon

    Does Big Data Matter if Your Customers Aren’t Connected?

    22,642 views - Posted November 9, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    You can’t look at any industry publication without reading about “Big Data”. Big Data is the next Big Thing, but what does that mean? To consumers it means more attempts to sell me all that stuff I can’t live without. But to businesses it means putting the oceans of transacti...

  • Keith Willetts

    That Kodak moment

    7,325 views - Posted November 5, 2012 by Keith Willetts Founder - TM Forum

    How to avoid it and thrive in the Digital World   Children born today will grow up in a very different world from their parents – it will be a fully digital world and will go far, far beyond the ‘digital foothills’ we are seeing today. It will impact virtually everything we ...

  • Chun-ling Woon

    Would You Outsource Your Orders?

    46,705 views - Posted November 2, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    I’m watching TV and an advertisement for a home monitoring service from my cable company comes on. I grab my tablet, do a little research and start the order. After watching the hourglass spin for an uncomfortable amount of time, a message is displayed that says “We cannot process your o...

  • Nanda Kumar

    Big data analytics - like mining for gold

    58,646 views - Posted October 28, 2012 by Nanda Kumar CEO - Suntec Business Solutions

    Big data analytics is like gold mining, you have to go through tons and tons of dirt to get to a few specks of the good stuff. It’s much the same with data when you take the conventional mining approach using data warehousing, and it can be very costly. It has to be approached as an exercise i...

  • Rob Smith

    What can utilities learn from telecoms as it moves to smart met

    63,316 views - Posted October 16, 2012 by Rob Smith Director, Product Marketing - MDS

    Legal, environmental and commercial factors have meant that a once-monopolistic utilities industry has experienced significant shifts in focus in recent years. Increased market competition has proved challenging for utilities – so much so that it has been widely referenced that the sector must...

  • Nanda Kumar

    The End of the Relational Database is Nigh!

    64,707 views - Posted September 27, 2012 by Nanda Kumar CEO - Suntec Business Solutions

    The explosion of data, or big data, as it is affectionately known, is already happening. Big analytical and big data storage systems are looking at ways of storing data outside the traditional database because it inherently uses what is known as ‘a loosely coupled relationship’ for its f...

  • Simon Collins

    Secure NFC – Have Apple missed a trick?

    12,057 views - Posted September 26, 2012 by Simon Collins Vice President for Business Consulting - WeDo Technologies

    So autumn or fall, as it’s known in the US, has arrived and this is the time for the new crop of Apples -and the release of the new Apple iPhone 5 - but is it a great harvest?  As we know, Apple is a master at developing the hardware and look, touch and feel of mobile devices, but have...

  • Rob Smith

    BYOD: The opportunity for CSPs

    33,514 views - Posted September 13, 2012 by Rob Smith Director, Product Marketing - MDS

    In a previous post on the rising importance (and opportunity) of SME customers I outlined how Communication Service Providers (CSPs) could generate incremental revenue from the often overlooked SME customer segment. Well, there’s another SME opportunity for CSPs, one that would provide ...

  • Tony Poulos

    Is Facebook really that important?

    4,294 views - Posted August 22, 2012 by Tony Poulos Market Strategist - TM Forum

    Has Facebook become such a critical and integral part of so many lives that it should be taken out of the control of the private and corporate worlds and become ‘nationalized’? That’s the view of one eminent academic who feels it is behaving badly as a company, has lost the trust o...

  • Chun-ling Woon

    Taking M2M to Market

    10,036 views - Posted August 21, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    Businesses are finally recognizing that M2M isn’t something they can do alone. Even the largest enterprises with massive IT departments aren’t in a position to pull this off without help and they should stop trying to. The ecosystem required for an M2M solution is well beyond anything th...

  • Rob Smith

    The rising importance (and opportunity) of SME customers

    34,738 views - Posted August 7, 2012 by Rob Smith Director, Product Marketing - MDS

    Beyond the holy grail of landing the big corporate contract, it’s easy to forget about smaller businesses, and just how much of an opportunity they present.  By most figures, the business world is populated by as few as 1% of large corporations, and that the remaining 99% are small to me...

  • Chun-ling Woon

    Note to Utilities - Value Added Services Don’t Sell Themselves

    47,812 views - Posted July 27, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    The thought of offering value-added services (VAS) to its captive market of consumers is making utilities absolutely giddy. Instead of forcing consumers to ferret out and individually purchase specific solutions for security, energy management, or home control; utilities are finally joining forces w...

  • Chun-ling Woon

    Dynamic Order Management - It’s Not Just for Service Providers

    18,667 views - Posted July 6, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    As enterprises struggle with more connections, employee devices, applications and data they are also struggling with the need to manage all those things. Until recently, enterprise IT had been relatively straight forward. Everyone was issued the same kinds of devices and connected to the same applic...

  • Guy Maidan

    Customize Your Ride to the Finish Line

    4,178 views - Posted July 6, 2012 by Guy Maidan Business Development - Amdocs

    Being an amateur cyclist, I know that customizing communication services and bicycles has much in common. I love taking my bike out, feeling the wind in my hair and enjoying the scenery. But I also enjoy preparing myself and my bikes, particularly customizing a bike to my specifica...

  • Colin Orviss

    The role of Personal Clouds for managing my data in the Customer Empowered Society

    2,797 views - Posted July 3, 2012 by Colin Orviss Founding Partner - Parhelion Global Communications Advisors

    With the advent of the converged everything and the move towards a digitally connected life, there is an increasing need to enable a Communities based Customer interaction model using Customer Empowerment as the operational foundation. From my perspective, Customer Empowerment is a Customer&rsquo...