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Featured Blogs

  • Ali Durmus

    Changing the Channel

    57,985 views - Posted July 19, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    The market for connected products and services is fiercely competitive. Regardless of geography or product, competitors are everywhere and there is a growing need for operators to align themselves with retail and consumer business partners. That translates to sales channels. Retail outlets, contact ...

  • Rob Smith

    Why 4G is an ideal opportunity to target businesses

    26,419 views - Posted July 16, 2013 by Rob Smith Director, Product Marketing - MDS

    The launch of the UK’s first LTE (or 4G) network – introduced by operator EE – has prompted myriad discussions on how it can best be deployed and monetised. Assisted by actor Kevin Bacon, much of the launch hype was centred on the everyday consumer and more accurately, how much qui...

  • Nanda Kumar

    A marriage made in heaven?

    106,232 views - Posted July 1, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    In my blog last month I mentioned that many people were not aware that all international payments, even those originating from mobile networks, all have to go through the banking system at some stage to comply with stringent laws around international money movements and anti-money laundering.  ...

  • Cato Rasmussen

    Revenue is Vanity..Margin Is Sanity

    79,824 views - Posted June 27, 2013 by Cato Rasmussen CEO - BolgiaTen

    ....Cash Is King   ARPU is a term still used in our industry. What if that ARPU is generated on a visited network, how good is the margin? Hence, how good a measure is ARPU in todays market?.....   …..As we all know margin from traffic revenue is eroding. In the fast moving cons...

  • Rui Paiva

    Capital Spending Assured

    61,115 views - Posted June 21, 2013 by Rui Paiva CEO - WeDo Technologies

    I was very proud to host our company’s 8th annual worldwide user group meeting in Braga/Guimarães, Portugal recently.   This milestone for WeDo Technologies was not just about attracting more than 60 operators from 40 countries but hearing about to the experiences they brought wi...

  • Chun-ling Woon

    Implementing a Single Point of Configuration Includes Billing

    14,927 views - Posted June 17, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    Billing may be functionally separate from provisioning and assurance, but the configuration of billing is an important part of fulfillment. Billing configuration used to be easy – start on this day, stop on that day, or change to a new pricing plan. Needless to say, billing isn’t what it...

  • Matt Hooper

    We’re still in shock! Customer data and the SME conundrum

    19,953 views - Posted June 14, 2013 by Matt Hooper Chief Marketing Officer - Martin Dawes Systems

    You might have seen a story appearing in the press recently, which reported that a UK SME (Small Medium Enterprise) customer was hit with a gigantic bill of over £163,000.   Although the network operator had agreed to waive the bill, they continued to send out requests for payment more ...

  • Nanda Kumar

    Real-time payments heating up - but who is hottest?

    41,792 views - Posted May 29, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    I was drawn to a story on the Bank Systems & Technology website claiming that real-time payments offer financial institutions the chance to build customer loyalty. It claimed that consumers are not only interested in real-time payments, but they’d prefer their primary financial institution to ...

  • Chun-ling Woon

    Deploying Cloud? Don’t Ignore the Catalog

    47,216 views - Posted May 2, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    Cloud services are everywhere and the notion of “putting it in the cloud” has become an easy answer for sales people and service providers alike when asked how best to offer critical applications and data to customers and increase revenue. But there is nothing easy about the cloud. It&rs...

  • Rui Paiva

    Customer Experience Mashup

    20,625 views - Posted May 1, 2013 by Rui Paiva CEO - WeDo Technologies

    It is highly admirable that the telecommunications industry has come around to putting the Customer at the centre of its universe, but is it really achievable or simply a pipe dream.   I don’t mean to sound negative but previous attempts to make the network, business support systems and...

  • Rob Smith

    Monetising cloud/OTT services – agility still the top priority

    109,846 views - Posted April 29, 2013 by Rob Smith Director, Product Marketing - MDS

    There was a familiar topic at the centre of discussion at the recent Telco Cloud World Forum in London – arguably one that has yet to be fully addressed. Alongside the widespread acceptance that the IT and Telecoms industries are rapidly converging – in equal parts a challenge and an op...

  • Nanda Kumar

    The Next Battleground

    12,938 views - Posted April 16, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    I used to be in awe of the telecoms industry’s ability to rate complex voice calls, diverse content and disparate data usage. No matter how complex or convoluted a charging scenario could be, it was always billable and virtually nothing slipped through that the net. We used to joke that nobody...

  • Rui Paiva

    Assuring services now in the spotlight

    69,578 views - Posted April 3, 2013 by Rui Paiva CEO - WeDo Technologies

    The never-ending pressure on CSPs to expand and improve network coverage, transform operational and business support systems, provide improved security and continuously add features and applications for customers is starting to take its toll.   Add to this the pressure to reduce costs, often ...

  • Chun-ling Woon

    To Monetize LTE Let the Catalog Lead

    54,761 views - Posted March 25, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    For many mobile operators LTE is a new start. LTE is truly the next generation of infrastructure. LTE makes the public network an IP network and all traffic becomes data. On the one hand, an all-IP network should simplify operations and eliminate some of the OSS silos that have been built up over th...

  • Cato Rasmussen

    Clusters filled with millions of servers across the globe

    20,501 views - Posted March 14, 2013 by Cato Rasmussen CEO - BolgiaTen

    1960 logistical infrastructure i.e. train networks, airline distribution or shipping lines would not be sufficient for today’s logistical needs. Our infrastructures are radically different today than back then.   To cater for the needs of the digital world, being but not limited to, Dig...