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  • Chun-ling Woon

    Open data drives decision making and investment!

    Posted Fri at 11:14 AM by Chun-ling Woon

    “Data drives decision-making and it drives a lot of the services we all consume… It’s a simple example: By publishing the data it allows everyone inside the city and outside to go in and add intelligence and services on top of it. Los Angeles is now rated the number one open data ...

  • Mounir Ladki

    Smart City and the opportunity for the Telecom Industry

    Posted Tue at 2:54 PM by Mounir Ladki

    Cities and urban areas are growing at an unprecedented pace and are having an ever greater impact on human life. In fact the global urban population has grown from less than 1 billion people in 1950 to more than 3.9 billion people in 2014. And according to a United Nations report published in July 2...

  • Rui Paiva

    From sailing ships & port wine to spaceships & things online

    Posted October 1 by Rui Paiva

    As a persistent promoter of Portugal I had great joy in reading that my beloved country, rich with a history of discovery, had discovered a new spirit of entrepreneurial adventure.   A recent report in Forbes magazine simply confirmed what we in Portugal have known for years.   “...

  • Mohammed Sha

    It’s time to put the customer in control

    Posted September 29 by Mohammed Sha

    October sees National Customer Service Week in the UK. It’s an initiative aimed at raising awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy. There is a lot of information on the website, including a breakdown of complain...

  • Nanda Kumar

    So, you think the IoT will make your life better? Think again.

    Posted September 21 by Nanda Kumar

    Behind the brave new exciting world of the Internet of Things (IoT) lurks a dark cloud we cannot yet comprehend. What lies in store may well change the current marketing hype around IoT into consumer despair.   It all stems around the basic premise that all things IoT are connected to the int...

  • Paul Vedam

    RFP technology selection: the good, the bad and the ugly

    Posted September 17 by Paul Vedam

    In my previous blogs I’ve stressed the importance of picking one key IT system at a time on which to build your business, rather than trying to transform everything at once and building a new Frankenstein held together with sticky tape and pins.   However, there is one major process tha...

  • Andy Tiller

    Spotify proves the “what’s in it for me?” rule for operators

    Posted September 14 by Andy Tiller

    Spotify has caused quite a stir with its revised terms and conditions for subscribers.  For every 90 or so consumers who simply tick the “accept” box without reading the small print, there are at least ten who get out their fine toothcomb.   Small wonder then that some change...

  • Chun-ling Woon

    To expand or not to expand, that is the question

    Posted September 3 by Chun-ling Woon

    Half of the world’s population will be using mobile devices to access the internet by 2020. It is calculated that there were 2.2 billion mobile internet subscribers in 2013, representing approximately 30 per cent of the global population. GSMA Intelligence forecasts that an additional 1.6 bill...

  • Katie Matthews

    Bridging the gap from telco to DSP

    Posted August 24 by Katie Matthews

    Operators are constantly being told that they need to up their game if they want to remain relevant in the digital economy, and fundamentally alter their business model to maintain a foothold in the value chain.   Articles (very like this one!) urge MNOs to become fully-fledged digital servic...

  • Mohammed Sha

    Is a world without telecom operators possible?

    Posted August 10 by Mohammed Sha

    Recent developments in the telecom industry are increasingly making telecom operators more and more redundant. Operators are struggling to stay relevant in the transforming value chain. What is the solution?   At a recent Cambridge Wireless Seminar, Simon Tonks of PA Consulting said NFV and S...

  • Ali Durmus

    The scramble for the $50.8B revenue enterprise market

    Posted July 28 by Ali Durmus

    “Demand for SaaS enterprise applications is accelerating and exceeding the demand for on premise applications by five-times (during the five-year forecast period through 2018, SaaS revenue is forecast to grow at 17.6% CAGR while on-premise revenue growth is only forecast at 3.1%). By 2018, 27....

  • Katie Matthews

    Beware the spider’s web!

    Posted July 23 by Katie Matthews

    Many have compared telcos’ transformation from pure-play telco to digital players as a metamorphosis. You can see why: the weak, bloated caterpillar (telco) emerging from the chrysalis, reborn as a strong and beautiful butterfly (digital player). A fair analogy but one that perhaps does little...

  • Paul Vedam

    TM Forum: Use it, or lose it

    Posted July 20 by Paul Vedam

    Early in June, I donned my sunglasses and made my annual trip down to the sunny South of France to join colleagues, competitors and others at the TM Forum Live event in Nice.   Like many of my peers, this event provides a valuable opportunity to get together with those from a similar business...

  • Katie Matthews

    Going beyond data monetization

    Posted July 6 by Katie Matthews

    I’ve been talking about Sponsored Data as a business model a lot lately – and I’ve largely focused on zero-rating, or iterations of that model, as an approach because it’s one that US operator, AT&T, has shined a spotlight on in the West.   In the East, things are diff...

  • Ali Durmus

    2015 - The year the wearable market explodes

    Posted June 30 by Ali Durmus

    “The worldwide wearable device market recorded its eighth consecutive quarter of steady growth in the first quarter of 2015. Wearable Device Tracker vendors shipped a total of 11.4 million wearables in 1Q15, a 200.0% increase from the 3.8 million wearables shipped in 1Q14.” IDC Worldwide...