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  • Early ‘connected car’ technology was centred on location tracking and the vehicle monitoring its own systems and sending any anomalies back to base for processing. Getting a warning about a flat tyre or imminent flat battery was great, but hardly provided more than what was already displ...
  • Posted by Rui Paiva - 5,994 views
    It is said that once you get used to something it is quite difficult to change … and when it comes to computing and mobile phones the theory definitely holds water. For those that started with early personal computers WordStar was the choice for word processing and VisiCalc for spreadsheets....
  • In the next decade, the utilities sector will change beyond recognition. As governments attempt to curb climate change and rising fuel bills, energy companies are increasingly having to work with their customers to make more efficient use of electricity and gas. As well as supplying energy, utiliti...
  • Posted by Ali Durmus - 2,838 views
    In this era of ‘big data’ IT departments are coming out with many, sometimes novel, ideas to justify the business case for investment. It was probably easier in the heady days of data warehouses because records had to be stored for long periods due to regulation. Marketing departments we...
  • Posted by Alon Aginsky - 5,641 views
    Telecoms markets across the globe are in a state of upheaval. Traditional telco services are rapidly being commoditized, prompting operators to try and differentiate themselves by offering new services and new bundles, underpinned by new business and billing models. Although rolling out new service...
  • In November 2013, RCom India deactivated 10M subscribers. According to the RCom spokesperson “Reliance Communications has de-activated around 10 million unprofitable, low-end subscribers at the lowest end of the ARPU (average revenue per user) range. This will have no impact on revenues and wi...
  • Posted by Nanda Kumar - 26,288 views
    Consumers, ever-conscious of the cost of roaming and the limitations of capped data plans, are embracing alternative means of access to the internet from their multiple devices. As a result, mobile network operators (MNOs) may be the worst affected financially. The appearance, adoption and growth o...
  • Posted by Ali Durmus - 13,030 views
    Communications service providers (CSPs), particularly those operating mobile networks, appear to have embarked on a mass introduction of new products and services. However, they are not always geared for what this involves and many are finding that lack of planning and preparedness is costing them d...
  • Posted by Rui Paiva - 23,785 views
    Anyone watching the 'evolution' of the world's major social networks must be wondering what else they can come up with to keep their users "Always On"!Facebook, since going public, seems particularly obsessed with anything and everything that it thinks may 'enhance' the user experience. It started l...
  • What’s behind the current connected car craze?

    Posted March 25 by Nanda Kumar

    Early ‘connected car’ technology was centred on location tracking and the vehicle monitoring its own systems and sending any anomalies back to base for processing. Getting a warning about a flat tyre or imminent flat battery was great, but hardly provided more than what was already displ...

  • Loyalty breeds disruption

    Posted March 24 by Rui Paiva

    It is said that once you get used to something it is quite difficult to change … and when it comes to computing and mobile phones the theory definitely holds water. For those that started with early personal computers WordStar was the choice for word processing and VisiCalc for spreadsheets....

  • Time for Smarter, Stronger Utilities

    Posted March 12 by Alon Aginsky

    In the next decade, the utilities sector will change beyond recognition. As governments attempt to curb climate change and rising fuel bills, energy companies are increasingly having to work with their customers to make more efficient use of electricity and gas. As well as supplying energy, utiliti...

  • What next, social CRM?

    Posted March 11 by Ali Durmus

    In this era of ‘big data’ IT departments are coming out with many, sometimes novel, ideas to justify the business case for investment. It was probably easier in the heady days of data warehouses because records had to be stored for long periods due to regulation. Marketing departments we...

  • Carving out a Competitive Edge

    Posted March 6 by Eedo Lifshitz

    As the competitive intensity of the utilities sector rises, Eedo Lifshitz, AVP of Business Development and Utilities’ Solutions at cVidya, explains how the right sales performance management solution can help an energy supplier win market share, while cutting costs. In many markets, ongoing d...

  • The Art of Transformation

    Posted February 14 by Alon Aginsky

    Telecoms markets across the globe are in a state of upheaval. Traditional telco services are rapidly being commoditized, prompting operators to try and differentiate themselves by offering new services and new bundles, underpinned by new business and billing models. Although rolling out new service...

  • Making Sponsored Data Successful

    Posted February 11 by Amit Daniel

    The rapid rise in mobile data traffic is recasting the telecoms industry and its longstanding business models. As they withdraw unlimited mobile data plans, mobile operators are seeing opportunities to earn traffic revenues upstream, as well as downstream.A recent announcement by AT&T poin...

  • Let's get rid of unprofitable subscribers...but first....

    Posted February 11 by Gadi Solotorevsky

    In November 2013, RCom India deactivated 10M subscribers. According to the RCom spokesperson “Reliance Communications has de-activated around 10 million unprofitable, low-end subscribers at the lowest end of the ARPU (average revenue per user) range. This will have no impact on revenues and wi...

  • HOT Warms Up for More Triple Play Services & Revenue Assurance

    Posted February 10 by Alon Aginsky

    Guest post by Kobi Shitrit, Head of Revenue Assurance, HOT (Israel)   When I was asked to share my perspective with the wider RA community, I hesitated at first because my background in revenue assurance is relatively short.   Actually when we formed the RA team at HOT two years ago, we ...

  • Cloud-sourcing security

    Posted February 10 by Nanda Kumar

    Consumers, ever-conscious of the cost of roaming and the limitations of capped data plans, are embracing alternative means of access to the internet from their multiple devices. As a result, mobile network operators (MNOs) may be the worst affected financially. The appearance, adoption and growth o...