Telecom Blogs - Best thoughts leaders of the Telecom Industry

Newsletter subscription

Subscribe to our newsletters and we'll keep you posted on the latest blogs, news, videos and upcoming Telecom events.

First Name:
Last Name:
Your Email Address:*
Enter the security code shown:

 
  • Why three is a crowd

    Posted Fri at 9:14 AM by Rui Paiva

    When big communications and utility companies go after customers they most commonly takes a three-pronged attack hitting corporate accounts, small to medium enterprises (SMEs) and consumers.   It would be foolish to generalize but, for the purposes of this blog, I need to.   The big ...

  • Is BSS virtually there?

    Posted September 8 by Ali Durmus

    We are being inundated with information and theories on how best to achieve virtualization within network operators, but without firm standards in place is it simply too risky to undertake?   Despite great strides being made, particularly by ETSI, to address the technical challenges around ne...

  • iPhone, iPad meet iBM

    Posted September 4 by Nanda Kumar

    If you have any doubts that the desktop computer is not going the way of the dodo then the recent announcement of IBM and Apple joining forces should all but confirm it.   IBM, the once undisputed king of hardware from mainframe to PC is now firmly entrenched in enterprise software, cloud ser...

  • Fraud Management Hot Buttons

    Posted August 27 by Jason Lane-Sellers

    It’s easy to assume that fraud issues follow the trends of the day: LTE, 4G, mobile money. But technology actually wasn’t a hot topic for presenters and delegates attending this year’s CFCA annual fraud management event in Philadelphia, USA.   The biggest concerns were aroun...

  • The plight of the CSR

    Posted August 26 by Paul Vedam

    The next time you call your communications service provider to complain about an issue with a broadband or cellular phone service, spare a thought for the customer service representative on the other end of the line. Depending on their size, CSPs can hire hundreds or even thousands of CSRs every yea...

  • The 'Transformation of Economics'

    Posted August 18 by Martin Creaner

    The global digital economy is evolving at a speed that is truly remarkable.  Every service, across every vertical industry that can be delivered digitally is becoming digital, and this is fundamentally changing the business models and market structure of the global economy, creating a whole new...

  • Why ‘Candy’ Will ‘Crush’ AYCE Business Models

    Posted August 18 by Dave Labuda

    As those once-popular ‘all-you-can-eat’ (AYCE) data plans slowly disappear from view, we need to look forward to determine what will replace them. Even Sprint in the US, a champion of AYCE plans, reportedly sent disclaimers to its top 5 percent of volume users limiting their over-usage.&...

  • Top 3 Insights from the TM Forum Revenue Assurance Survey

    Posted August 12 by Gadi Solotorevsky

    Okay, I confess I’m bit late. It’s a busy time, with many new and interesting things going on, (but I’ll write about that in another post). So I apologize, I still haven’t published my traditional Top 3 insights into this year’s Revenue Assurance Survey results that the...

  • Are you thinking what I’m thinking?

    Posted August 1 by Nanda Kumar

    A recent reading of ‘The Future of the Mind’ by Michio Kaku set alarm bells ringing for me. Kaku is convinced that the mysteries of the mind will be mysteries no more.   He tells us we will soon be manipulating the ‘stuff of consciousness’ with the same acuity we push ...

  • Monetization or optimization?

    Posted July 29 by Ali Durmus

    In recent times there has been an inordinate amount of discussion in the telecoms’ sector about monetization. This is not just about making money, it’s more about finding ways to generate revenue from new sources and seeing how best to maximize revenue from traditional ones as well. Whi...