Rui Paiva Rui Paiva CEO - WeDo Technologies

Recent Entries

  • Happy Customers, happy companies, happy people …

    When an enterprise talks about operational efficiency it usually refers to the processes it undertakes to operate smoothly.   Those that continue to operate efficiently and remain profitable over time know they have to keep reviewing those processes constantly and continuously, but this is no...
  • Capital Spending Assured

    I was very proud to host our company’s 8th annual worldwide user group meeting in Braga/Guimarães, Portugal recently.   This milestone for WeDo Technologies was not just about attracting more than 60 operators from 40 countries but hearing about to the experiences they brought wi...
  • Customer Experience Mashup

    It is highly admirable that the telecommunications industry has come around to putting the Customer at the centre of its universe, but is it really achievable or simply a pipe dream.   I don’t mean to sound negative but previous attempts to make the network, business support systems and...
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  • Assuring services now in the spotlight

    The never-ending pressure on CSPs to expand and improve network coverage, transform operational and business support systems, provide improved security and continuously add features and applications for customers is starting to take its toll.   Add to this the pressure to reduce costs, often ...
  • Metering expectations

    The telecoms industry may be living in fantasy world if it thinks it has mastered the collection and billing of data traffic. Living in denial is one thing, but when push comes to shove, how many ISPs, in particular, have definitive volumes of data for each individual account?   If a recent r...
  • Assuring connectivity is the killer app

    The telecoms industry seems to go through periods of intense self-loathing at regular intervals, almost like it is suffering from an inferiority complex.   Despite constantly pushing the boundaries of technology and providing fantastic services to customers whether mobile or fixed, it is an i...
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  • Monetization - not seeing the forest for the trees

    ‘Monetization’ may soon become the most over-used word in the telco industry after ‘convergence,’ ‘agility’ and ‘enablement’! Today, it’s all about decreasing voice revenues and increasing data usage, OTT players pinching pennies and operators cu...
  • Not so dumb after all!

    It is fascinating to see reports from the UK that Vodafone and Telefónica have announced that they want to jointly operate and manage ‘a single network grid’ in the UK that will run two competing mobile internet and voice networks. It may be the first time the term 'grid' has bee...
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