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  • Aaron Boasman

    IoT World shines the spotlight on big data

    Posted May 14 by Aaron Boasman

    Tuesday saw the kick-off of the second annual Internet of Things World in San Francisco and what a great start it was! The event was buzzing with people from the moment I entered the exhibition at 8:30 a.m. to attend the keynotes until I left at after 6 p.m. The atmosphere was electric, an...

  • Nanda Kumar

    An Apple a day, with IBM in play, may not keep the doctor away

    Posted April 30 by Nanda Kumar

    Not long ago I heralded the announcement of the partnership between Apple and IBM by predicting that “with IBM’s help, Apple becomes a legitimate business play, and IBM gets to tie up ‘the last mile’ in its enterprise strategy.”   Whilst highlighting that Apple n...

  • Rui Paiva

    Data doesn’t need to be big to be effective

    Posted April 30 by Rui Paiva

    As businesses become leaner, usually from the inevitable result of cost-cutting and transformation projects, they will need to change the way they operate and manage costs going forward.   Reducing head count may give quick results to the bottom line and shareholder confidence but it rarely a...

  • Ali Durmus

    Innovate to motivate!

    Posted April 27 by Ali Durmus

    Innovation is definitely ‘in’. From apps to IoT and cars to wearables, we are seeing an incredible number of new ideas being brought into fruition, mainly due to the relatively new phenomenon of ‘crowdfunding.’   Wikipedia defines crowdfunding as “the practice of...

  • Dave Labuda

    Digital Insurance: How to protect your legacy

    Posted April 21 by Dave Labuda

    The topic of Digital Transformation is hitting fever pitch this year and everywhere you turn there are studies, reports, recommendations and confirmations about how CSPs must embrace Digital.  Monetize, capitalize, and delight your customers through online digital experiences that will enhance ...

  • Paul Vedam

    The plague of customization

    Posted April 2 by Paul Vedam

    Spring is almost here, and it’s time for me to resume my blog after a brief hiatus. What with Christmas, New Year, a big family wedding and travels to Asia and back, there was no time to think outside the box. Now, I want to link back to my previous posts, starting with a question for you a...

  • Nanda Kumar

    Is it time for designer customers?

    Posted March 30 by Nanda Kumar

    Most service industries have become obsessed of late with enhancing the customer experience. The seemingly new benefits of big data are often espoused as the best way to achieve this. Not that data analytics or business intelligence is new, it's more about the breadth of data and how quickly it can ...

  • Ali Durmus

    Forget customer experience, try some cost experience

    Posted March 25 by Ali Durmus

    It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...

  • Rui Paiva

    Telcos are leading the way in EBA – but for how long?

    Posted March 20 by Rui Paiva

    A funny thing happened when telcos started taking revenue assurance seriously. They discovered that they were operating their businesses in the dark when it came to cost management, margins and even profitability – not to mention raw leakage.   Those old PowerPoint slides of the leaking...

  • Aaron Boasman

    Internet of Things is accelerating the need for 5G

    Posted March 4 by Aaron Boasman

    “Mobile technology makes a leap about every ten years” stated Steve Mollenkoft, CEO, Qualcomm Incorporated, in his keynote speech this morning on day two of Mobile World Congress. He has a point… the 1990s saw the introduction of 2G, followed by 3G in the 2000s, 4G not so long ago...

  • Aaron Boasman

    What a difference 10 years makes

    Posted March 3 by Aaron Boasman

    It’s been ten years since the annual Mobile World Congress (MWC) event moved from Nice to a much larger venue in Barcelona, and a lot has changed since then. Consider that back in 2005 the iPhone hadn’t even been invented yet – that happened in 2007, followed quickly by wearables, ...

  • Kent McNeil

    Simplifying fragmented OSS

    Posted March 1 by Kent McNeil

    DonRiver partnered with Telecoms.com to discuss the evolving world of operational support systems, how historical network management tools are becoming fragmented, and how the telecoms industry can move to refresh and simplify OSS.  Complexities in network architectures throughout the telecomm...

  • Ali Durmus

    Can IoT be the new value added service telcos seek?

    Posted February 27 by Ali Durmus

    We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...

  • Dave Labuda

    Telstra - More than Talk, Walking the ‘Digital Walk’

    Posted February 25 by Dave Labuda

    We recently announced the successful deployment of our Convergent Charging Solution at Telstra. Telstra is not only the largest CSP down under, but also has a growing international presence with operations spanning 15 countries. So it’s not surprising that they are at the forefront of bringing...

  • Keith Willetts

    The future is…egg shaped

    Posted February 11 by Keith Willetts

    Consolidation of the telecom sector continues apace with BT’s $19bn acquisition of the T-Mobile / Orange joint venture EE and the expected acquisition of Telefonica’s O2 by Hutchinson. Five UK mobile operators down to 3 in a short space of time and maybe more to come. The UK, along with...