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Featured Blogs

  • APOSTOLOS KALLIS

    How smart is your customer experience management platform?

    563 views - Posted 13 April by APOSTOLOS KALLIS Chief Commercial Officer - Etiya

    There’s no doubt that we are now living in an increasingly high-octane world in which waiting for anything has become an anathema. Feeling hungry? There’s now Uber Eats and Deliveroo at your service. Want an airline ticket? You can book one in five minutes online. Need to make a bank tra...

  • Chun-ling Woon

    Partnering to ensure success in today’s digital universe

    1,538 views - Posted 23 February by Chun-ling Woon Chief Strategy Officer - Etiya

    It’s probably fair to say that the information, communications and technology (ICT) industry is littered with the corpses of failed joint ventures, business partnerships and strategic collaborations that never quite achieved the ambitions of the parties involved. It’s an important remind...

  • Chun-ling Woon

    Sub-brands, and how to win in this brave new world

    1,623 views - Posted 22 January by Chun-ling Woon Chief Strategy Officer - Etiya

    As already discussed in a blog from my colleague at Etiya, telecoms operators are beginning to see secondary brands with new eyes, regarding them less as a necessary evil and more as a vehicle for radical change.   Indeed, innovative and fast-moving service providers are now taking the fight ...

  • Ian Meakin

    Evolution of Assurance: from appliance-based to SaaS

    4,750 views - Posted 10 January by Ian Meakin Global Head of Marketing - MYCOM OSI

    In a recent Heavy Reading blog (reprinted below) on Three UK’s new approach to assurance for their fully integrated cloud native core network – a world first – it is clear that leading CSPs are integrating evolved and state-of-the-art assurance capabilities from the very beginning ...

  • APOSTOLOS KALLIS

    Will sub-brands help operators break the mould?

    6,127 views - Posted 23 October 2017 by APOSTOLOS KALLIS Chief Commercial Officer - Etiya

    Secondary or sub-brands are certainly nothing new in the mobile communications industry. Indeed, many mobile operators have used one or several sub-brands to target different sections of the market, with varying degrees of success.   In recent years, sub-brands have become an important tool f...

  • Paul Vedam

    Big Data and the BI buzz – the missing link?

    8,824 views - Posted 13 September 2017 by Paul Vedam President & CEO - TIERONE

    The value of big data and the business intelligence it yields is undeniable. If you haven’t started on this journey yet, you risk going the way of the dodo.   Because of our long-standing relationship with a customer, in the last few years we have participated in the development of an a...

  • Graham Moore

    Service Considerations during TDM to IP Migration

    11,035 views - Posted 14 August 2017 by Graham Moore Product Director - Telsis

    From reading the latest headlines in the media, you would think that the only things telcos care about right now are 5G, NFV/SDN and IoT devices. While this may be valid for the upper echelons of mobile and fixed network operators, it is not the case for many telcos. Indeed, a large number of them a...

  • Graham Moore

    Content Discovery: the next source of revenue for operators?

    8,456 views - Posted 7 July 2017 by Graham Moore Product Director - Telsis

    Mobile operators are continually seeking ways to maintain their revenues as their user base evolves and customers demand new types of services. Compared to previous generations, younger people are far less reliant on traditional services such as voice. Indeed, making a call is one of the last things...

  • Paul Vedam

    B2B telecom revenue will go down 50% - Are are ready for it?

    7,801 views - Posted 5 July 2017 by Paul Vedam President & CEO - TIERONE

    Did I get your attention? It’s the Trump era now so to get ahead of everything else in this noisy world, I feel I need your attention. So what am I trying to say? Unbundling or retail purchasing of telecom services instead of corporate account buying for the business need will break the lon...

  • Sandeep Raina

    QoS Challenges in the NFV/5G networks

    9,364 views - Posted 30 June 2017 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    QoS Challenges in the NFV/5G networks NFV-core based 5G networks have already caught the fancy of the Telco Cloud service provider. The reasons for this are its promise of high QoS. High speed/throughput, high reliability, low latency, high capacity, high availability, high connectivity and dynam...

  • Graham Moore

    NFV and SDN: the future of service delivery

    4,098 views - Posted 23 June 2017 by Graham Moore Product Director - Telsis

    Historically, telephony networks were based around TDM systems running on custom hardware. More recently, the move to IP-based technologies has allowed networks to move away from customised or proprietary equipment and instead adopt standardised server technology.   While network operators ga...

  • Richard Grohol

    Hosted telephony can help your business thrive

    11,299 views - Posted 7 June 2017 by Richard Grohol CEO - Telsis

    The ability to make and receive calls is the lifeblood of any customer-facing enterprise, while conventional fixed telephony systems are becoming something of an anachronism as people now favour mobile devices. The question that most SMEs should now be asking their IT departments is: do we still nee...

  • Paul Vedam

    Enterprise business customers finally get their due

    4,769 views - Posted 26 May 2017 by Paul Vedam President & CEO - TIERONE

    TM Forum Live in Nice last week proved how important it is to gather periodically to assess the market, the technologies and the service provider business. It was encouraging to see a lot of new companies venture out and show their wares. For me personally, the maturing of SDN has proved what my co...

  • Sandeep Raina

    Supporting IoT services on 5G network

    4,789 views - Posted 25 May 2017 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    High speed, high reliability and low latency are the key benefits that CSPs expect from 5G. While high speed (targeted at 20 Gbps) helps to upload and download video-based content faster and in larger volumes, high reliability (always 100%) supports mission-critical services especially in the IoT wo...

  • Graham Moore

    The Digitisation of Telecom Operators!

    14,233 views - Posted 18 May 2017 by Graham Moore Product Director - Telsis

    When I started working in the telecoms industry back in the mid-1990s, the role of a telephone company — now more commonly known as a telecoms operator or communications service provider (CSP) — was well defined. Essentially, they supplied communication services — in other words, v...