Billing Articles

    • Posted by Alex Leslie
    • 23 January 2014
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     Or cows?
     
    Ericsson have spent a couple of years now coming up with a series of innovations that harness the potential of M2M, or what we are referring to more and more as the Internet of Things (one of Machina Research’s predic...
    • Posted by Tony Poulos
    • 20 January 2014
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    First published in June 2013
    Six years ago, just before the smartphone era, mobile network operators (MNOs) were trying to get people to use their networks for data transfers, but they weren’t having much luck. There were plenty of reasons why t...
  • Zapp claims the payment process is more secure than existing methods because customer credentials are tokenised and not shared with the retailer
    • Posted by Alex Leslie
    • 16 January 2014
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    Apple, it is fairly certain, does not like six year olds. Individually, Apple executives almost certainly have only the fondest feelings for six year olds of course, but corporately they have cost them millions. And tens of thousands of complaints. And bi...  more
    • Posted by Alex Leslie
    • 15 January 2014
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    • 1,046 views
    Knitting together the proliferation of customer and partner channels will be the big challenge this year.
    • Posted by Alex Leslie
    • 7 January 2014
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    • 1,188 views
    Big Data, Big Analytics or Big Customer Service - with a little common sense.
    • Posted by Alex Leslie
    • 11 December 2013
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    • 1,330 views
    We have said before that the age of billing in its traditional form is over. We live in the ‘Now’ generation. We need the same information from our communications devices that we do from our financial ones. We need to know our balances, be ...
    • Posted by Alex Leslie
    • 9 December 2013
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    • 1,054 views
    Banking systems crash too often. It is not good enough.
    • Posted by Alex Leslie
    • 9 December 2013
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    • 1,103 views
    CSG International buys Volubill's assets - adds policy firepower to armory.
    • Posted by Alex Leslie
    • 29 November 2013
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    • 1,758 views
    The answer is that it depends whose side you are on. If you are being attacked malware is malware. The thousands of companies that are being targeted by the CryptoLocker ransomware attacks will be in no doubt. These are clever, if evil. Drawn...