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What hope mobile banking when Web versions are so poor

  • Posted by Michael Carroll
  • June 7, 2012 10:50 AM BST

A series of bank holidays here in the UK has flagged the rather curious notion of banks switching off the Internet.


Why? Because payments and transactions I authorize via Internet banking on or around bank holidays disappear into the ether for days on end. Apparently this is to do with fraud and security checks - all worthy and I'm not critizing a couple hour delay while that happens. However, why something that involves no human interaction should take days just because of a bank holiday is beyond me.


The poiint is, if they can't get PC-based internet banking working the same way as the rest of the web - ie, in real time - what hope is there for mobile banking alternatives?


In mobile, we're already used to real time billing. To offer anything less than instant service on m-banking will simply be a huge disappointment.