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Can businesses really deliver true cust...

The fight is real While every traditional business understands the need to get closer to its customers to increase retention and maintain a competitive edge, finding methods to do it quickly and cheaply is difficult. Just having decades worth of valua...

Vitality of cloud security for Telcos –...

If you’ve been aware of the recent news in the market, you should be aware of the fact that the Cloud Services market has always been a huge battlefield. According to forecasts and predictions from Forrester, the international market for cloud co...

Monetising digital ecosystems to drive ...

Its now hard to imagine life before we had computing power at our fingertips, instant access to information and truly global communications, but the changes brought about by the digital revolution are far from over. In fact, the digital world is about ...

Partnerships can significantly improve ...

The explosion of the Internet era and the shift towards IP-based traffic has had the most profound impact on communications service providers (CSPs) operations. The rise of digital economy services has disrupted the business models of CSPs as they seek...

Use of Big Data and rise of IoT is open...

At a time when telecom operators are embarking on a path towards digital transformation in order to evolve from providing just communication services to providing next generation digital services – use of big data and Internet of Things can open ...