Areas of professional interest: history/education eg. BSS/OSS,Femtocells...:
As Chief Technology Officer, Doug is responsible for the MetraTech company’s technical direction and strategy.
Doug has played a major role in developing, designing and implementing major enterprise solutions for telecommunications companies since 1992.
Beginning with one of the first product-based billing solutions in Europe with British Telecom in 1993, Doug has contributed to BSS projects in Europe, Africa, Latin America, Australia and Asia.
He has worked for Kenan Systems, Lucent, MaxBill, CSG Systems and Comverse Technologies. Doug is an MIT graduate with a Master of Science with a specialization in Optimization and Finance.
He began his career as a financial statistician at the International Monetary Fund and optimization programmer/analyst at United Parcel Service. He currently lives in the UK, but has worked and has ties in Ireland, Madrid, Buenos Aires, Singapore and Boston.
http://www.linkedin.com/in/douglasdzone
What would you like to get out of Telcoprofessionals.com?:
Professional Q&A Environment, Ability to connect with like minded professionals , Experimenting in the Web 2.0 world
Which of the following areas are you most interested in?:
OSS/BSS
Do you belong to,participate in activities, of any of the following industry organisations?:
Some important leaders in Telecommunications have been heard to say that their real business is managing customers. Forget voice, network, value added ...
Billing is the misfit in the enterprise software family. CRM and ERP – besides being three letter acronyms - are well accepted software categories.&#...
I have discussed SOA a lot over the years – I am obviously a proponent. From my previous blogs - I do believe an effort must be made to make SAAS and...
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