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  • It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...
  • A funny thing happened when telcos started taking revenue assurance seriously. They discovered that they were operating their businesses in the dark when it came to cost management, margins and even profitability – not to mention raw leakage.   Those old PowerPoint slides of the leaking...
  • “Mobile technology makes a leap about every ten years” stated Steve Mollenkoft, CEO, Qualcomm Incorporated, in his keynote speech this morning on day two of Mobile World Congress. He has a point… the 1990s saw the introduction of 2G, followed by 3G in the 2000s, 4G not so long ago...
  • Posted by Aaron Boasman, March 3 - 7,139 views
    It’s been ten years since the annual Mobile World Congress (MWC) event moved from Nice to a much larger venue in Barcelona, and a lot has changed since then. Consider that back in 2005 the iPhone hadn’t even been invented yet – that happened in 2007, followed quickly by wearables, ...
  • Posted by Kent McNeil, March 1 - 1,583 views
    DonRiver partnered with Telecoms.com to discuss the evolving world of operational support systems, how historical network management tools are becoming fragmented, and how the telecoms industry can move to refresh and simplify OSS.  Complexities in network architectures throughout the telecomm...
  • We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...