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cVidya Net­works is a­ global le­ader of Bu­siness Ana­lytics and­ Revenue I­ntelligenc­e solution­s for tele­com, media­ and enter­tainment s­ervice pro­viders.

We provide specialist systems, hardware and software to enable manufacturers to design efficient chipsets, high quality mobile devices and network equipment and bring them to market...

Featured Blogs

  • Posted by Max Speur - 763 views
    CSPs need to work fast if they are going to keep, let alone attract, the viable small and medium enterprises (SME) market. In my last blog I raised the issues facing telcos in this market sector and promised to offer some suggestions on how this can be achieved.   The first thing is to change...
  • ”The CSP service evolution necessitates single central solutions that merge fragmented processes across various organizational entities, in order to automate and expedite end-to-end fulfillment and operational processes.”   – Gartner (OSS Magic Quadrant for OSS)   Thi...
  • Posted by Dave Labuda - 3,836 views
    In my last blog I touched on the need and trend for CSPs to become more like DSPs (Digital Service Providers) and be able to provide a much higher level of customer interaction at a much lower cost to serve. Here I would like to take a more detailed look at what it means to be a DSP and the emergin...
  • Posted by Ali Durmus - 4,027 views
    According to AT&T’s SVP of emerging devices, Chris Penrose, “the car is the ultimate mobile device.” It shouldn’t be a surprise that such a statement would come out of the country that worships both cars and mobile phones, but is Penrose correct in his assumption and what iss...
  • You surely know these words from Whitney Houston’s song, “I believe the children are our future, teach them well and let them lead the way,” but how many of us actually take heed of this message? Whilst digitally-oriented corporations go on about how big data will help them profil...
  • If you have read my previous blogs, you will have noticed that my world revolves around the service provider and customer service. The challenges faced by service providers in the context of customer experience are also firmly rooted in the history of their back office systems, but these systems are...
  • Posted by Rui Paiva - 7,998 views
    When big communications and utility companies go after customers they most commonly takes a three-pronged attack hitting corporate accounts, small to medium enterprises (SMEs) and consumers.   It would be foolish to generalize but, for the purposes of this blog, I need to.   The big ...

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